Toolkit – in4aha

The participatory design process toolkit

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Welcome to the participatory design process toolkit

The participatory design process toolkit is designed to create a value to the different stakeholders.
For small and medium-sized companies it helps to understand the important steps of participatory design process. Follow the path of topics and questions and find out the gaps that need to be filled for scaling your business and understanding the needs of different stakeholders. The toolkit is a supportive tool for the process and is not designed to evaluate or give feedback to your service/product, nor cannot be used as decision support.
The toolkit is a valuable source also for policy makers as well as health and local authorities. It helps to understand why certain innovative solutions need to be implemented and how to empower innovative culture.
As an investor you can use the toolkit to understand the solution’s potential and become involved in the development of the solution from an early stage.

Privacy disclaimer: Your personal data are processed by Foundation Tallinn Science Park Tehnopol as the coordinator of the project “Innovation Networks for Scaling Active and Healthy Ageing” (IN-4-AHA) “. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 101017603. Your data is processed for the sole purpose of producing statistics. We do not keep personal data and do not use data for advertising nor share with third parties. You can contact us via e-mail at in4aha@tehnopol.ee

Our data protection policy is available on the IN-4-AHA project’s website. The Innovation for Active and Healthy Ageing Data Protection Policy gives a general understanding of how personal data is processed throughout the project. This document meets the requirements of the EU’s General Data Protection Regulation (GDPR)

What is your solution / product / service?

Please describe your solution/product/service

Please describe what is the specific need and added value of your service/solution

Please describe how have you collected feedback from different stakeholders (investor, end-user, customer, other stakeholder etc.)

Is your solution a medical device?

Yes No

Questions to consider for medical device

The following checklist helps you to consider basic topics, that medical device development requires. It is not a full list, as you need to contact dedicated authorities to find out the full list of requirements.

Do you understand the unmet need?

Yes No

Do you have a clinical workflow description?

Yes No

Do you have a clinical trials plan?

Yes No

Do you have an overview of peer reviewed publications?

Yes No

Describe market situation and business opportunities

Please describe the current market situation, existing competition, similar products, if something is missing

Please describe the market need and business environment (your product may solve some part of the bigger need)

For additional information, please check the deliverable report created within the IN-4-AHA project “Living lab testing and innovation playbook” (Chapter 2. Scaling up).

Describe your (potential) customers

Describe who is your end-user and what is a value proposition to the end- user (for example health and care workers, patients, families, informal caregivers, start-ups, corporations, investors, R&D institutions, clusters, non-governmental organisations, policymakers, local/national government etc.).

Who are the buyers/customers on the market for your service/solution and what is the value proposition to the buyer/customer? (Describe who will pay for the service/solution specific end-users, reimbursement methods, other funding schemes).

Who are other stakeholders and what is the unique value proposition to them?

Have you engaged potential end-users and buyers or other relevant stakeholders in product development and design? If yes, please list the methods you have used for engaging stakeholders in product design.

Please check the deliverable report created within the IN-4-AHA project Participatory design process principles and the needs of innovation up-scale process in the health and care sector. (Paragraph 2- Insights into Participatory Design). The report will give an insight into different methods to organise participative workshops for stakeholder engagement.

Describe the usability and accessibility of your solution

How have you engaged potential users and buyers (if not the same) into product development? Please describe.

Please describe how have you used person-centred approach in your product/service development? The tool how to measure person-centred approach in the technological solution is available in the report “Mapping of accessibility and adoption of services and products”

Please describe how you have mapped the user journey of all key users, to ensure that their problem is fully solved.

Do you have users acceptance for testing and validation of the usability and accessability to the solution/service/product? How do you get it?

Please describe how does the solution/service/product consider different physical, social, environmental needs of the users, to provide needed accessibility

How do you collect end users feedback and do you use it as insight on product development?