PHASE 3 - PILOT
A pilot project is a small-scale adoption of the solution, either in one or multiple settings to test different features, environmental aspects and/or target groups. Running a pilot enables to collect information, test the feasibility of the solution, and build credibility, while lowering risks and exhausting less resources.
Throughout the planning and conducting the pilot, a strategic perspective must be kept in mind. Pilot projects have their restrictions – they are not miniature models of the target market, but rather represent limited aspects of it. When implementing the innovation on a larger scale, the company will most probably experience numerous factors that did not appear during the pilot, hence relying on a successful pilot only does not guarantee sustainability.
At the end of PILOT-phase the decision point is whether to continue the process of scale up and if yes, if and how the solution must be adapted.
Questions to address:
- What is the problem your solution targets and do the results of the pilot confirm that?
- With new information gained during the pilot, are there any additional market opportunities for the solution?
- Which environmental aspects turned out relevant during the testing?
- Which organisations, individuals and authorities contributed most to the testing?
- How did different stakeholders experience your solution?
- Were the scope and scale of testing adequate?